Production AI, measured in business outcomes. A selection of engagements across finance, healthcare, manufacturing, retail, and professional services.
Challenge: The bank's rules-based fraud engine buried analysts in false alarms while newer fraud patterns slipped through — every missed case carried direct financial and regulatory cost.
Solution: We deployed a behavioral scoring engine that profiles each account's transaction patterns in real time and plugs directly into the bank's existing core processing — no rip-and-replace. It intercepted $3.2M in fraudulent transactions in the first quarter alone.
Challenge: Unplanned line stoppages were costing tens of thousands of dollars per hour, and calendar-based maintenance meant healthy equipment was serviced while failing equipment ran to breakdown.
Solution: We built sensor-data pipelines and per-asset failure-prediction models across all 12 production facilities, feeding prioritized work orders straight into the maintenance system the teams already used.
Challenge: Emergency department intake was the network's biggest bottleneck — more than 200,000 visits a year moving through a manual triage process, with wait times driving both risk and patient complaints.
Solution: We developed a clinician-in-the-loop intake assistant that scores acuity and routes patients in seconds, designed with the network's compliance team to meet healthcare privacy requirements from day one.
Challenge: Support volume was growing three times faster than the team could hire, overnight queues went unanswered, and satisfaction scores were slipping in a market where service is the differentiator.
Solution: We deployed AI service agents grounded in the retailer's live catalog, order system, and policies, resolving orders, shipping, and returns end-to-end — with seamless human handoff and full conversation audit trails.
Challenge: The security operations team faced over 10,000 alerts a day. Average triage took 25 minutes per alert, analysts were burning out on false positives, and genuine threats risked sitting in the queue.
Solution: We built AI triage agents that enrich, correlate, and rank every alert — auto-closing benign ones with a full audit trail and escalating real threats with the investigation context already assembled.
Challenge: Two decades of expertise sat locked in more than 12,000 documents. Associates spent hours hunting for precedent, and institutional knowledge walked out the door with every departure.
Solution: We built a retrieval-augmented assistant over the firm's document base — every answer cites its source documents — and deployed it inside the workspace tools the firm already used, with role-based access controls.
Client names are withheld under confidentiality agreements. Engagement details are available on request during a consultation.
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