Effective Date: January 1, 2026
WicTech ("we," "our," or "us") is committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy describes the types of information we collect, how we use and share it, and the choices you have regarding your data. By accessing or using our website, services, or applications (collectively, the "Services"), you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We collect information to provide, improve, and personalize our Services. The types of information we collect include:
Personal Information
When you interact with our Services — such as submitting a contact form, booking a consultation, subscribing to our newsletter, or creating an account — we may collect the following personal information:
- Full name and job title
- Email address and phone number
- Company name, industry, and business address
- Billing and payment information (processed securely through third-party payment processors)
- Any additional information you voluntarily provide in correspondence or project briefs
Usage Data
We automatically collect certain information when you visit or interact with our Services, including:
- IP address, browser type, and operating system
- Device identifiers and screen resolution
- Pages visited, time spent on each page, and navigation paths
- Referring URL and search terms used to find our website
- Date and time of access, session duration, and click patterns
- Geographic location (derived from IP address)
Cookies and Tracking Technologies
We use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver targeted content. For more details, please refer to our Cookies section below.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, operate, maintain, and improve our AI integration, software development, cybersecurity, and consulting services.
- Communication: To respond to your inquiries, send project updates, deliver technical support, and provide information about our Services that you have requested.
- Personalization: To tailor your experience, including presenting relevant content, recommendations, and service offerings.
- Analytics and Improvement: To analyze usage trends, monitor the effectiveness of our Services, diagnose technical issues, and improve our website and service offerings.
- Security: To detect, prevent, and respond to fraud, unauthorized access, and other security threats to protect our users and infrastructure.
- Marketing: To send newsletters, promotional materials, and information about new services, events, or industry insights — only where you have provided consent or where permitted by applicable law.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
3. Data Sharing
WicTech does not sell, rent, or trade your personal information. We may share your data in the following limited circumstances:
- Service Providers: We engage trusted third-party vendors and service providers who perform services on our behalf, such as cloud hosting, payment processing, analytics, email delivery, and customer support. These providers are contractually bound to use your data only as necessary to fulfill their obligations to us and in accordance with this Privacy Policy.
- Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
- Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, the safety of others, or to investigate fraud or respond to a government request.
- With Your Consent: We may share your information for any other purpose disclosed to you at the time we collect the information, or with your explicit consent.
4. Data Security
We implement industry-standard administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- TLS/SSL encryption for all data transmitted between your browser and our servers
- AES-256 encryption for data at rest within our systems
- Role-based access controls and multi-factor authentication for internal systems
- Regular security assessments, penetration testing, and vulnerability scanning
- SOC 2 Type II compliant infrastructure and operational procedures
- Incident response and breach notification procedures
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to promptly addressing any security incidents.
5. Your Rights
Depending on your jurisdiction, you may have the following rights with respect to your personal information:
Rights Under the General Data Protection Regulation (GDPR)
If you are located in the European Economic Area (EEA) or the United Kingdom, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete personal data.
- Erasure: Request deletion of your personal data ("right to be forgotten"), subject to certain legal exceptions.
- Restriction: Request that we limit the processing of your personal data under certain circumstances.
- Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.
- Objection: Object to the processing of your personal data for direct marketing or where processing is based on legitimate interests.
- Withdraw Consent: Where processing is based on consent, withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Rights Under the California Consumer Privacy Act (CCPA)
If you are a California resident, you have the right to:
- Know: Request disclosure of the categories and specific pieces of personal information we have collected about you.
- Delete: Request deletion of personal information we have collected from you, subject to certain exceptions.
- Opt-Out: Opt out of the sale of your personal information. Note: WicTech does not sell personal information.
- Non-Discrimination: Exercise your privacy rights without receiving discriminatory treatment from us.
To exercise any of these rights, please contact us at [email protected]. We will respond to verifiable requests within the timeframes required by applicable law.
6. Cookies
Cookies are small data files placed on your device when you visit our website. We use the following types of cookies:
- Strictly Necessary Cookies: Essential for the operation of our website. These cookies enable core functionality such as security, network management, and account authentication. You cannot opt out of these cookies.
- Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously. We use services such as Google Analytics to gather statistical data about website usage.
- Functional Cookies: Allow our website to remember choices you make (such as language preference, region, or display settings) and provide enhanced, personalized features.
- Marketing and Advertising Cookies: Used to track visitors across websites and display ads that are relevant and engaging for the individual user. These cookies may be set by third-party advertising partners.
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, disabling certain cookies may affect the functionality and your experience on our website.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Specific retention periods are determined based on:
- The nature and sensitivity of the personal data
- The potential risk of harm from unauthorized use or disclosure
- The purposes for which we process your data and whether we can achieve those purposes through other means
- Applicable legal, regulatory, tax, accounting, or other requirements
When personal data is no longer required for its intended purpose, we will securely delete or anonymize it. Project-related data is typically retained for a period of five (5) years following the conclusion of the engagement, unless otherwise required by law or contractual obligation.
8. Children's Privacy
Our Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 16, we will take reasonable steps to delete such information promptly. If you believe that we may have collected information from a child, please contact us immediately at [email protected].
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Services after any modifications constitutes your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We will make every effort to respond to your inquiry within 30 business days.